Privacy & Cookie Policy for hiap.co.uk
Effective Date: 14/11/2025
At hiap.co.uk, we value your privacy and are committed to protecting your personal information. This Privacy & Cookie Policy explains what information we collect, how we use it, and your rights under UK data protection laws (UK GDPR and the Data Protection Act 2018).
1. Information We Collect
When you use our website, we may collect the following information:
- Personal Information (only if you choose to provide it, e.g., through contact forms or email).
- Non-Personal Information such as:
- Your IP address (anonymized when possible).
- Browser type and version.
- Referring/exit pages.
- Date and time of access.
- Pages visited on our site.
- Device type
2. How We Collect Data
We collect information through:
- Forms you fill in (e.g., contact forms, newsletter sign-ups).
- Cookies and analytics tools – We use the WP Statistics plugin to help us understand how visitors use our website. This plugin collects anonymized usage data (such as pages visited, referring sites, and approximate location based on IP).
Note: WP Statistics does not use third-party cookies, and all data is stored on our server within the UK. No personal data is shared with external parties for advertising or tracking purposes.
3. How We Use Your Information
We may use collected data for:
- Improving the performance, usability, and security of our website.
- Understanding visitor behavior and trends.
- Responding to your inquiries or requests.
- Complying with legal obligations.
We do not sell, rent, or trade your personal data.
4. Cookies
4.1 What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or smartphone) when you visit a website. They help websites function properly, improve user experience, and provide anonymous analytical data.
4.2 Types of Cookies We Use
- Essential Cookies
Required for the website to function correctly (e.g., security features, form submissions). Cannot be disabled. - Analytics Cookies
We use WP Statistics to collect anonymized visitor data.- WP Statistics does not use third-party cookies.
- All data is stored securely on our server within the UK.
- No personal data is shared with external parties.
We do not use cookies for advertising or marketing purposes.
4.3 Cookies Used on hiap.co.uk
| Cookie Name | Purpose | Type | Duration / Retention |
| wp_statistics | Used to help count unique visitors by storing a random identifier. | Analytics | Session (deleted when you close your browser) |
| wp_statistics_last_visit | Records the approximate time of your last visit for statistical purposes. | Analytics | 1 year |
| wp_statistics_last_activity | Stores the last activity timestamp to distinguish returning visitors. | Analytics | 30 minutes |
Notes:
- These cookies are first-party (set by hiap.co.uk only).
- No third-party or advertising cookies are set.
- You can block or delete these cookies at any time via your browser settings.
4.4 Managing Cookies
You can control and manage cookies in several ways:
- Browser Settings: Most browsers allow you to block or delete cookies.
- Existing Cookies: You can delete existing cookies at any time.
- Analytics Cookies: You may disable analytics cookies through our cookie banner or browser settings.
Please note: Disabling certain cookies may affect the functionality of our website.
5. Data Storage and Retention
- Analytics data collected by WP Statistics is stored securely on our servers.
- Personal data provided through forms is retained only as long as necessary to respond to your inquiry or provide services.
- You may request deletion of your data at any time (see Section 7).
6. Data Sharing
We do not share personal data with third parties, except when required by law or necessary for website functionality (e.g., hosting provider, security services).
7. Your Rights (UK GDPR)
As a UK resident, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate information.
- Request deletion of your data (“right to be forgotten”).
- Restrict or object to processing of your data.
- Data portability (where applicable).
To exercise your rights, please contact us (see Section 9).
8. Security
We take appropriate technical and organizational measures to safeguard your information against unauthorized access, alteration, or disclosure.
9. Contact Us
If you have any questions about this Privacy & Cookie Policy or wish to exercise your rights, please contact us:
Email: contact@hiap.co.uk
Postal Address: C/O Accrue Accounting Unit E4 Arena Business Centre, Holyrood Close, Poole, Dorset, United Kingdom, BH17 7FP
10. Updates to this Policy
We may update this Privacy & Cookie Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”